At Samia’s Treasures, we understand the importance of prompt and reliable shipping to enhance your shopping experience. We have outlined our shipping policies below to provide clarity and transparency regarding our shipping processes.

Carrier Information:

All orders placed with Samia’s Treasures are shipped using the reputable postal service, Royal Mail. This trusted carrier ensures the safe and secure delivery of your items to your chosen destination.

Standard UK Shipping:

Delivery Timeframe: 1/2 working days.

International Shipping:

Tracking number

Delivery Timeframe: Up to 7/10 working days.

Customs Fees for European Orders:

For our valued European customers, it's essential to be aware that there may be customs fees associated with your order. Since the UK has left the EU, some European countries may impose customs duties and taxes on imported goods. These fees are the responsibility of the customer and are not included in the purchase price or shipping costs charged by Samia’s Treasures. We recommend checking with your local customs authorities for information on potential fees before placing your order.

Order Processing:

Orders are typically processed within 2 business days. Once your order has been shipped, you will receive a confirmation email containing tracking information. We strive to process and ship all orders as quickly as possible. Please note that the processing time may vary depending on the items ordered, order volume, and other factors.

Address Accuracy:

It is the customer's responsibility to provide accurate and complete shipping information. We cannot be held responsible for orders delayed or lost due to incorrect or incomplete address details.

Delivery Delays:

While we make every effort to ensure timely delivery, unforeseen circumstances such as weather, customs inspections, or other external factors may occasionally cause delays. If you experience a significant delay in receiving your order, please contact our customer support team for assistance.

Contact Us:

If you have any questions, concerns, or require further assistance regarding your order's shipping status, feel free to reach out to our customer support team at samiastreasures@gmail.com

We are here to help!

Thank you for choosing Samia’s Treasures.